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Student COVID-19 Testing FAQ


What can we expect at the testing site? 

 A friendly, safe, and pain-free experience!  All community areas are sanitized between tests, and safe distancing will be in-place.  All personnel will be wearing masks, and we ask that your child wears a mask until the test takes place. 


What type of test is it?  

Specimens are collected via a non-invasive nasal swab that enters about one inch into the nostril. Specimens will then be run via the gold-standard RT-PCR method, which detects and identifies SARS-CoV-2 in patients. 


Who is eligible for the test?  

Currently all AUSD students and staff are eligible to take advantage of COVID-19 testing at our onsite collection centers. No student will be denied a test due to lack of health insurance. Parents and guardians will not be billed for the cost of the test, including co-payment. 


Can family members get tested?

 At this time we can only test AUSD staff and students. You can find information on where other family members can get tested in Alameda County here.


Can my child take a test if she has COVID-19 symptoms?

No - students with symptoms cannot be tested at our sites. If your child has symptoms of COVID-19 , please contact your school office and healthcare provider.


How much time does it take?  

The entire testing process (including filling out paperwork) takes less than 5 minutes. The actual test takes about 10 seconds.


How much does the test cost?

The COVID-19 test is free to all families. If you have health insurance, the lab will bill the insurance company for the cost of the test. You do not have to pay a co-payment, however. The test is also free to any students whose families do not have health insurance.


What do I need to bring? 

 The lab needs an initial Intake Form the first time you visit, as well as a consent form. We would prefer that you fill these two forms before coming to the test site.  This would speed up the process for all. You will only have to provide this information once.  You also will be asked to provide your health insurance info on the form. There is no cost to you.


The two forms are available to download on our Student and Staff COVID-19 Testing web page


How will we receive our test results?

In most cases, you will receive your child’s test results via email 24-48 hours after the test.  Sometimes it can take up to four days.

The email will come from National Labs.  The email will say that the COVID-19 was “Detected,” “Not Detected,” or “Inconclusive.”  AUSD will have access to reports as needed to track COVID-19 cases and clusters.


What does inconclusive mean?

It means that the lab was unable to interpret the test results, and the test should be taken again. 


I never received my student’s result. What should I do? 

Please check your spam or junk email folder for an email from If you still can’t find it, please email for help.


Who can I contact if I have questions?  Please send an email to:


Can my student go to school while we are waiting for the test results? 

Yes, students who are asymptomatic should continue attending school while waiting for test results.  


Please see AUSD’s Student and Staff COVID-19 Testing page for the schedule.