Aeries Family Portal

You can find links to the portal on all of our schools’ websites at the top of the page click on "Family Portal". Please note: Chrome is the preferred browser. You may use any browser you like, but if you experience any issues please try another browser.

Parents/guardians have access to daily attendance records, state test scores, grades, report cards, transcripts, emergency contacts, and other records. Class schedules and teacher assignments will be available in the fall once data confirmation is completed and your student’s school has completed scheduling. 

Yes, parents/guardians need a valid email address to access the portal. If you do not have one, several companies offer free, web-based email, including Google, Yahoo, and Microsoft. After you create your email account, you will need to stop by your student’s school site so the office staff can update your record.

You can access the portal anytime (as long as you have a student who is currently enrolled in AUSD).

• If you are new to AUSD for the 2023-2024 school year and complete enrollment with our Student Services Department before August 2023, your portal account will be created the last week of July.
• If you are new to AUSD and enroll after July 2023 for the 2023-24 school year, your account will be created soon after your enrollment appointment with Student Services.
• If you want your student to attend an AUSD school but have not yet completed enrollment, please visit the District’s Enrollment web page to get started.

• Parents/guardians who are new and have never accessed AUSD’s Aeries Family Portal: Aeries accounts are created automatically based on the email address provided to the District at the time of enrollment. An automated email from AlamedaUSD@Aeries.net  will be sent to all primary contacts in late July (and then throughout the school year as new students are enrolled).
• Parents/guardians who are not new to AUSD but cannot log into the Aeries Portal: Please try the “Forgot Password?” link on the Aeries Portal login page. If you still have issues accessing the Aeries Portal, email aerieshelp@alamedaunified.org or contact your student’s school site.

On the main login page, there is a link called “Forgot Password?” Click on this link and submit the email address you use to log in. Follow the instructions, and you will receive an email with a temporary login.  If you do not receive the email within 10 to 20 minutes, be sure to check your spam/junk folder.

Multiple parent/guardians may have an account if there are no restraining orders in place.

No, you only need one Aeries Family Portal account. Use that same account to access information for each of your students by using the “Change Student” dropdown menu in the upper right corner of the Aeries Family Portal to toggle between student records.

No, this is a one-time process. If you have another child that enters the District, you will be able to add that child to your existing account by providing the same email address for all of your students.  Please note, however, that you will still need to complete the Data Confirmation process via the Aeries Portal at the beginning of each school year.

Before the start of each school year, parents/guardians of both new and returning students are required to confirm their data  in the Aeries portal. This process gives parents/guardians a chance to update phone numbers and emergency contacts, acknowledge annual authorizations, and review the district’s policies. For more information about, please see our Data Confirmation FAQ.

Please stop by your student’s school site with proof of identity so the office staff can update your email address. You will receive an email from AlamedaUSD@Aeries.net with instructions on the steps you need to take once the email has been changed. If you do not receive an email at your new address, please check your “junk” or “spam” email folders.

You can access the Aeries Family Portal on your smart phone and/or you can download the Aeries Mobil App. Links to download the mobile app are available on the Aeries Family Portal login page. 

If you do not have a cell phone and do not have access to the Internet at home, local library, or other location, your child’s school can also provide access to a school computer.

For technical difficulties, please write to aerieshelp@alamedaunified.org. Be sure to include your name and your student’s name in your email so we can help you identify the problem quickly.