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Student Support Services


The primary mission of Student Support Services is to support students and their families in the areas of enrollment, attendance, health, discipline, Section 504 Plans and student records/privacy rights. Our staff understands and uses federal, state and AUSD Board of Education policies to maximize the effectiveness of educational programs throughout the district.

Student Support Services processes all enrollment including out of attendance zone transfers, sets up truancy hearings, coordinates student health services for students on 504 plans, screens students for vision and hearing problems and processes student expulsions. All foreign students wishing to attend AUSD schools must apply for an F-1 student visa at Student Services. Requests for student records must be made in person with a valid photo ID. 

We are committed to providing the support needed to ensure every student succeeds. For questions regarding Student Support Services, please feel free to contact our office by phone (510) 337-7072, by fax (510) 337-7071 ext. 0, via email at or in person at our district office located at 2060 Challenger Drive, Alameda, CA 94501.

Take a moment to learn about AUSD's Special Education Program and Services.

Student Records/Privacy Rights

The Family Education Rights and Privacy Act (FERPA) provides that a parent/guardian has the right to inspect and review the educational records of their child, seek to amend educational records, and consent to the disclosure of personally identifiable information from educational records except as specified by law. The Protection of Pupil Rights Amendment (PPRA) states that general notification must be made to parents/guardians of surveys that contain questions in one or more of the eight protected areas listed below. Furthermore, schools must obtain prior written consent from parents/guardians before these surveys are administered.

  • political affiliation or beliefs of the student or student’s parents

  • mental or psychological problems of the student or the student’s family

  • sex behavior or attitudes

  • illegal, anti-social, self-incriminating, or demeaning behavior

  • critical appraisals of other individuals with whom respondents have close family relationships

  • legally recognized privileged or analogous relationships, such as those of lawyers, physicians, and ministers

  • religious practices, affiliations, or beliefs of the student or student’s parent

  • income (other than required by law to determine eligibility for participation in a program or for receiving financial assistance under such program).

Parents also have the right to review, upon request, any survey that concerns one or more of the eight protected areas, any instructional materials used in connection with any survey that concerns one or more of the protected areas, and any instructional material used as part of the educational curriculum for the student.

Student Work Permits

Student Work Permits - Instructions (PDF)Print the permit, take to your prospective employer and have them fill out the "employer" section. Bring completed form into your school office for approval.

Policies & Procedures

Contact Information

Phone:  (510) 337-7072
FAX: (510) 337-7071
2060 Challenger Dr.
Alameda CA 94501

Office Hours:

Monday: 8-1:30 and 3-5:00

Tuesday: 8-3:30

Wednesday: 8-1:30 and 3-5:00

Thursday: 8-3:30

Friday: 8-1:30 and 3-5:00