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Complaint Procedures and Forms

Uniform Complaint Procedures (UCP)

Background

AUSD uses the Uniform Complaint Procedure (UCP) to investigate and resolve complaints related to the following:
  • Unlawful discrimination, harassment, intimidation, retaliation, or bullying based on actual or perceived mental or physical disability, gender, gender identity, gender expression, sexual orientation, national origin, nationality, race or ethnicity, ancestry, religion, age or color;
  • Complaints alleging failure to comply with state or federal law in adult basic education, after school programs, state preschool programs, career technical education, education for English learners, consolidated categorical aid programs, migrant and vocational education, foster and homeless youth education, child care and development programs.

Instructions

 
Note: Any complaints against one of AUSD's authorized charter schools should be filed directly with staff at the Charter School in question.
 

Board Policies and Regulations

Contacts

Designated Complaint Officer
Jodi McCarthy
Coordinator of Student Support Services
E:jmccarthy@alamedaunified.org

Meira Nalamothu
Executive Assistant
Educational Services
P: 510.337.7063

The following complaints are NOT subject to the Uniform Complaint Procedures:

Williams Complaint Procedures

K-12 Williams Complaint Form - Revised November 2024

Under state law, students, parents and staff can submit complaints concerning deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or mis-assignment. These are called "Williams Complaints." The complaint and response are public documents as provided by statute. The Williams Complaint form may be filed anonymously. However, if you wish to receive a response to your complaint, you must provide contact information.

All Williams Complaints should be filed with the principal at the school site to which the complaint pertains.

Preschool complaints are addressed through the District's Uniform Complaint Procedures.

Note: Use the Request for Reconsideration of Existing Instructional Materials Form for Complaints concerning the content or use of instructional materials, including textbooks, supplementary instructional materials, library materials, or other instructional materials and equipment per Board Policy 1312.2 and Administrative Regulation 1312.2.