Complaint Procedures and Forms
Uniform Complaint Procedures (UCP)
Background
AUSD uses the Uniform Complaint Procedure (UCP) to investigate and resolve complaints related to the following:
-
Unlawful discrimination, harassment, intimidation, retaliation, or bullying based on actual or perceived mental or physical disability, gender, gender identity, gender expression, sexual orientation, national origin, nationality, race or ethnicity, ancestry, religion, age or color;
-
Complaints alleging failure to comply with state or federal law in adult basic education, after school programs, state preschool programs, career technical education, education for English learners, consolidated categorical aid programs, migrant and vocational education, foster and homeless youth education, child care and development programs.
Instructions
- Uniform Complaint Procedures, Filing Instructions, and Processing Timeline (revised January 2024)
- Uniform and Non-Uniform Complaint Form (revised January 2024)
- Preschool - Uniform Complaints Notice to Parents and Complaint Form (revised July 2022)
Board Policies and Regulations
- Uniform Complaint Board Policy (updated September 24, 2024)
- Uniform Complaint Administrative Regulation (updated September 24 , 2024)
Contacts
Designated Complaint Officer
Jodi McCarthy
Coordinator of Student Support Services
E:jmccarthy@alamedaunified.org
Meira Nalamothu
Executive Assistant
Educational Services
P: 510.337.7063
The following complaints are NOT subject to the Uniform Complaint Procedures:
- Americans with Disabilities Act
- Section 504
- Employment Discrimination or Harassment
- Williams Complaint
- Special Education Complaints
- Child Nutrition Programs
Americans with Disabilities Act
Section 504
Employment Discrimination or Harassment
Williams Complaint
Special Education Complaints
Child Nutrition Programs
Williams Complaint Procedures
K-12 Williams Complaint Form - Revised November 2024
Under state law, students, parents and staff can submit complaints concerning deficiencies related to instructional materials, conditions of facilities that are not maintained in a clean or safe manner or in good repair, and teacher vacancy or mis-assignment. These are called "Williams Complaints." The complaint and response are public documents as provided by statute. The Williams Complaint form may be filed anonymously. However, if you wish to receive a response to your complaint, you must provide contact information.
- K-12 Williams Complaint Notice to Parents – Revised November 2024
All Williams Complaints should be filed with the principal at the school site to which the complaint pertains.
Preschool complaints are addressed through the District's Uniform Complaint Procedures.
Note: Use the Request for Reconsideration of Existing Instructional Materials Form for Complaints Concerning Instructional Materials per guidelines of Board Policy 1312.2 and Administrative Regulation 1312.2.