Thanks to the Alameda Education Foundation, AUSD is able to partner with Care Solace to help students, staff, and family members find mental health counseling services.

Care Solace's web-based system and care team are available 24/7 to help you find therapists who take your insurance and have openings in just a few minutes.

Families can access Care Solace services 24/7 in two ways:

1. Call (888) 515-0595 or email weserve@caresolace.org to speak with someone from the Care Concierge team. Representatives are standing by to take your call or email 24/7

2. Students and their families can visit AUSD’s custom link

3. Staff (and/or their family member) have their own custom link

Once you answer ten simple questions, you will receive a call back from a Care Concierge within one hour. That concierge will assist you in finding a resource, including making phone calls on your behalf to save you precious time and will help you navigate who accepts your insurance.

Care Solace takes into account all types of private/employer insurance, including Medi-Cal, Medicaid, and Medicare, and those that have no insurance. The provider will also be specific to age, gender, zip code, and any special requests.

All information entered on the Care Solace website is completely confidential and securely stored. They do not share specific user information with any third parties, including AUSD.

More information can be found at the links below:

• Care Solace - Letter to Families

• Care Solace - What to expect